You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.

The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship. 

COST:    25%

• Challenges & validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time & material). 

• Contributes to achieving global FHS Repair cost target

LEAD TIME:   25%

• The Repair manager shall ensure the Supplier is delivering / repairing parts in due time according to its contractual obligations. 

• Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities. 

QUALITY:  25%

• The Repair manager shall organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation. 

• Ensure the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …). 

CONTINUOUS IMPROVEMENT:  15%

• The Repair Manager contributes to the continuous improvement and problem solving within Repair Operations

• Works closely with the method and tool team and guarantee the quality of the data in the system

• Provides precise information on the parts status and statistics of operational events to stakeholders

• Monitors and mentors the subcontractors supporting our daily administrative tasks

Additional Responsibilities: Other duties as assigned:      10% 

• BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required 

• Masters degree, preferred

• 6+ years of experience in the aviation or supply chain industry

• Experience in Supply chain and Supplier operational management

• 5% in the frame of the activity, the repair manager can travel to visit Suppliers (3 to 5 time a year)

• Supply Chain domain, negotiation, good relationship, results oriented

• Ability to work with short deadlines and in a fast changing environment 

• Team spirit, leadership, good communication skills 

• Technical background to challenge quotations - use the CMM (Component Maintenance Manual) 

• Negotiation skills

• Maintenance Part 145 knowledge, preferred

• English Spoken, Written, Influencing; required

• French or Spanish Spoken Written, Influencing will be a plus 

• Experience with Google environment (Gmail, Gslide, Gsheet)

• SAP experience 

Physical Requirements: 

• Onsite 100%. May vary in case of change of local policy or upon management decision

This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed.