The Program Quality Leader represents the Customer Voice within the company and ensures the interface with the customer and internally with the others functions on quality matters. The main missions of the role are to:

• Identify the initial Program Quality objectives, built-up the quality management plan and ensure a regular follow-up
• Achieve the Quality objectives - including Safety & Regulation, Environmental - such as the PPM, Scrap,… including Perceived quality and cascade them to the internal and external suppliers
• Monitor the objectives achievement through a risk assessment follow up based on FMEA (Failure mode and Effects Analysis), Special characteristics, capabilities, Tolerance stacks, PPM, etc… 
• Have the authority to stop any process or product delivery in case of serious non conformance
• Approve the "Design Validation Plan" and "Production Validation Test" established by Engineering and ensure its completion according to the program milestones
• Lead the development and production process for measurement, checking and testing fixtures and gauges
• Define the control plans
• Be responsible for conformity, perceived quality and traceability of any parts delivered to the customer all along the development phases
• Prepare and compile the PPA (Production Part Approval) files, and supports the Plant Quality Engineer for the submission of the initial samples, including process validation audit
• Lead the relation with Customer Program Quality
• Apply Program Management System and Engineering Change Management and  standards