The Market & Customer Analyst position is in Greensboro, NC, and is part of a global team located in Europe and in the US that supports all the Group’s truck brands and product plans.

Key responsibilities:

• Lead customer surveys and market research activities focused on the North American market.
• Collaborate with internal stakeholders to define research objectives and coordinate with market research suppliers to execute surveys.
• Conduct regular surveys with truck drivers and fleet owners, covering topics such as the Group’s truck products, technologies, and business strategies.
• Analyze industry trends, evolving technologies, and the competitive landscape as part of research efforts.
• Contribute insights to support other Volvo Group Trucks markets beyond North America.
• Deliver actionable insights into product performance, customer preferences, behaviors, and future needs.
• Partner with Strategic Product Planners to incorporate market intelligence into long-term product plans.