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Group Manager, User Experience Design
Greensboro, United States

Job Description

As the Group Manager for User Experience, you will lead and develop an interaction and user experience design team to secure individual competence development and performance management to meet given design targets set by the Site Director and Design Directors. You will lead and mentor UX designers securing the UX releases are on time and with the highest quality. You will represent the UX department inside and outside of the organization. Work in close cooperation with Chief UX Designers Mack and VTNA to provide the right UX support to each project. Develop and harmonize processes and tools to best accommodate the needs of the different business areas.


  • Ensuring the team has a strong accountability to deliver UX on time with the highest quality.
  • Develop and harmonize processes and tools to best accommodate the needs of both brands Mack and VTNA.
  • Being an inspiring leader, having a positive attitude and having a passion for developing people as well as UX Design Strategies.
  • Driving engagement by creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Supporting your employees in UX clinics and technical discussions to make the right decision making.
  • Ensuring that all members of the team have adequate training/knowledge to complete their assigned tasks.
  • Promoting Strong Customer Focus through building strong customer relationships and delivering UX customer-centric solutions.
  • Driving Continuous Improvement activities with the objective to always enhance our way of working and deliver on time.
  • Coordinating cross-functionally with counterparts in other departments to facilitate and meet project time plans.
  • Delivering project activities on time and according to budget.
  • Leading Cost Center budgeting and planning.
  • Overseeing the staff, budget, and the UX Design development within your area.


  • Minimum BFA/BA degree in Interaction Design, HMI, user experience design or behavioral science discipline, Master’s degree preferred.
  • Managerial experience leading UX/UI teams preferred. 
  • Strong understanding of the UX/HMI processes in Transportation Industry.
  • Experience leading customer journey, digital touch points and Design Thinking methodologies.
  • Ability to demonstrate and communicate a clear vision, and successful people & culture leadership.
  • Excellent skills in communication and building networks.
  • Strong drive to constantly develop and ability to get things done.
A career as fulfilling as it's inspiring
Exciting training to never stop learning
A community that listens to your ideas
The respect of your work/life balance

Company Description

MUST be authorized to work in the United States for any employer.

MUST be available to start working within 3 weeks of offer acceptance date.

SEGULA TECHNOLOGIES is assisting a major automotive OEM in hiring a Group Manager, User Experience Design to join our growing team in Greensboro, NC.

This is a DIRECT hire opportunity, NOT a Contractual role.

Our client offers a competitive salary and benefits plan including comprehensive relocation package, and great opportunities for career growth!

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