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Executive Technology Assistant
Munich, Germany
Unlimited
Software/IT
16/05/2022
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Job Description

Profile description:

-          Personal Technology Assistant

-          Provide On-site Premier Support to VIP Executives

 

Encompasses: 

-          Personal Technical On-site Assistance to the Executive Chairman

-          Personal Technical On-site Assistance to the Vice Presidents

-          Personal Technical On-site Assistance to the members of the Executive Office

 The Technology Assistant delivering the on-site VIP Executive Service:

-          handles end-user computer requirements

-          handles network service technical assistance requirements

-          does hardware installation, troubleshooting

-          installs and troubleshoots hardware such as desktops, laptops, scanners, projectors, printers, video conference equipment

-          Installs application software such as Microsoft Office and other related office productivity tools, antivirus, communication-related application software like Skype4Business

-          resolves network and internet-related connectivity issues

-          Installs and maintains network nodes such as Wi-Fi access points, network routers, etc.

-          Installs and maintains printers and printing services

-          assists in the setup and monitoring of video live streaming services, as well as the setup and support of streaming broadcasts

-          assists in the setup and monitoring of video conferencing sessions

-          documents technical support requests, and actions taken by creating and updating tickets, and acts on the resolution of issues through the internal ticketing system

 

Qualifications

1.       Speaks English. French and German are nice to have

2.       Is representable, always wears Business Attire when in function, and is able to deliver a ‘white glove’ service

3.       Is extremely Service-minded as she/he is the Personal Technology Assistant to the Executive Chairperson

4.       Experience with computer (hardware and software) and network repair and troubleshooting

5.       Proven track record providing Technology support

Profits
A career as fulfilling as it's inspiring
Exciting training to never stop learning
A community that listens to your ideas
The respect of your work/life balance

Company Description

Die Segula Technologies Experts GmbH ist - als Teil von Segula Technologies, einem global agierenden Engineering-Konzern in den Branchen Automobilindustrie, Energie, Schiene, Schifffahrt und Luftfahrt mit über 10.000 Mitarbeitern - ein unabhängiges Entwicklungs- und Beratungsunternehmen mit ca. 320 Mitarbeitern für Kunden der Automobil-, Nutzfahrzeug- und Luftfahrtindustrie mit Kernkompetenzen als Systementwicklungsdienstleister in Design und Konzept, Berechnung und Simulation, Maschinenbau und Konstruktion, Elektrik und Elektronik, Integration und Ergonomie sowie Prototyping und Absicherung.

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